questions

can't find it here? message us any time ♡

how long does it take?

everything is made by hand, to order. add your need-by date when you design (it's right above add to cart) and we'll plan around it. if your date is close, message us before ordering and we'll tell you honestly what we can do.

i need it by a certain date - what do i do?

add your need-by date when you design (it's right above add to cart) and we'll plan around it. if it's cutting it close, message us before ordering and we'll tell you honestly if we can make it.

will it look exactly like the simulator?

the simulator is a rendering - it's pretty dang close, but fabric print size, placement and color will look a little different since every piece is cut by hand. we're always happy to send real photos of any fabric, thread or pom.

do you have a bundle discount?

yes! order 3 or more pieces together and save 10% ♡

can i get a fabric that isn't listed?

sometimes! message us with what you have in mind and we'll see what we can do.

do you take returns?

since every piece is made just for you, we can't take returns or exchanges - but if anything is wrong with your order, message us and we'll make it right.

how do i care for it?

spot clean with a damp cloth and let it air dry. store hats stacked or in a box so they keep their shape.